Privacy Policy
ANT Apparel respects the privacy of customers who browse our website, create accounts or place orders. This policy explains how we handle personal information.
1. Information we collect
Depending on how you use the website, we may collect your name, email address, telephone number, delivery district, town, address, account information, product selections, order history and messages you send us. We may also receive basic technical information necessary for website security and operation.
2. How we use information
- To create and manage customer accounts and orders.
- To confirm purchases, arrange delivery, respond to support enquiries and communicate order updates.
- To maintain website security, prevent misuse and meet applicable legal obligations.
- To send WhatsApp order updates where you have agreed to receive them.
3. Service providers
We use Firebase/Google services for website hosting, authentication and order data. WhatsApp/Meta may process information when you communicate with us through WhatsApp. Delivery partners receive the details necessary to deliver orders. If online card payments become available, the payment provider will process payment information under its own applicable policies. We do not claim to store full card details.
4. Storage and security
We take reasonable steps to protect customer information, including account-based access controls. No internet service can guarantee absolute security. We retain information as needed for orders, customer support, recordkeeping and legal requirements, and delete or anonymise it when no longer reasonably required.
5. Your choices and rights
You may contact us to request access to, correction of or deletion of personal information, subject to applicable law and legitimate recordkeeping needs. You may choose not to opt in to WhatsApp order updates.
6. Cookies and local storage
Our website may use browser storage to remember your shopping cart and authentication-related information needed to operate the service. Third-party services may use their own technologies according to their policies.
7. Changes and contact
We may update this policy from time to time. For privacy questions or requests, contact ANT Apparel through WhatsApp +94 72 371 2008.